Blog > Product > GoLinks not working? Here’s How to Fix It
GoLinks not working?

GoLinks not working? Here’s How to Fix It

GoLinks not working for you? Here’s a step-by-step guide on how to fix the problem — so you can get back to saving time with go links! 

First things first – let’s figure out what the exact problem is. If go links are not redirecting in your web browser here’s how to solve it. 

Step 1: Check for GoLinks Browser Extension

Verify if you have the GoLinks browser extension installed on your browser. Without it, GoLinks will not function properly.

Step 2: Download the GoLinks Browser Extension

If you don’t have the GoLinks browser extension installed, download and install it for your browser. You can find the extension for your specific browser here. If you already have the extension, follow step 3. 

Step 3: Clearing Your Browser History

If you’ve recently cleared your history, go links my redirect to Google search. To fix this, follow these options: 

  1. Click here to re-enable.
  2. Alternatively, type in “http://go” in your browser. For your browser to resolve GoLinks by default, make sure to add “http://go” to your browsing history.
  3. If you have the GoLinks extension installed, you will notice a banner. Simply click the banner to enable redirection and resolve any issues you may be experiencing.
golinks not working instructions

GoLinks not working in Safari? If you’re experiencing go links redirection problems in Safari, you might have encountered a bug in the Safari Extension Beta. Follow these steps to resolve the issue:

Option 1: Clear Safari History

  1. Open Safari.
  2. Navigate to Safari > Clear History… > All History.

Option 2: Select “Google Search” Option

  1. Open Safari.
  2. In the address bar, start typing your go link.
  3. Before hitting Enter, press the “⬇” (Down arrow key) to reveal the address bar autocomplete options.
  4. Make sure to select the “Google Search” option.
  5. Now, click Enter to navigate to your Go Link.

Now you’re ready to navigate to what you need instantly with go links. Have other questions about go links? Click here to visit our help center. Ready to get started with GoLinks? Click here to sign up for free. 

Try GoLinks for free
Share this article

Subscribe to the GoLinks blog

GoLinks Multi-links: Access Multiple Resources with One Go Link 

GoLinks Multi-links: Access Multiple Resources with One Go Link 

Discover the time-saving power of GoLinks multi-links! Open multiple resources simultaneously with one click, streamlining workflows.
New GoLinks QR Codes: Keep Everyone on the Same Page

New GoLinks QR Codes: Keep Everyone on the Same Page

See our latest feature - GoLinks QR Codes! Effortlessly share work resources in meetings, presentations, and physical spaces.

Access and share resources
instantly with your team

Purpose-built solutions that deliver
information to your fingertips

Golinks logo
Golinks section
Memorable short links

Get to any resource instantly using memorable go links shared by your entire org.

⚡ Instant resource access
🧠️ Intuitive knowledge sharing
💡 Information discovery
✨ AI-powered suggestions
Gosearch logo
Gosearch section
Enterprise search

Search across all your content hubs from one search bar—results powered by generative AI.

🔍️ Search across all work apps
✨ AI-powered results
🤖 AI conversational chat
⚡️ 100+ data connectors
Goprofiles logo
Goprofiles section
People knowledge

Find and discover information about the people of your org. Give recognition and celebrate achievements.

🙋‍♀️️ Employee profiles
👍️ Peer recognition
📈️ Employee engagement
✨ AI-powered search